Ohio Township Association - Leadership Academy - Electives - Conflict Management and Dispute Resolution

Conflict Management and Dispute Resolution

Length: 2 hours

Description: This is a workshop about the well-established principles and practices that are used to manage conflict and resolve disputes. The workshop is divided into four parts with each focusing on different dimensions of conflict management and dispute resolution. The workshop will focus on practical applications and examples of real situations that will help to build a framework for each participant to use the skills developed in the workshop.

I. Understanding the Sources and Causes of Conflict and Disputes

Value, Goal and Agenda Differences
Constituency Demands
Community Fragmentation
Differences in Expectations
Elections and Political Promises

II. Recognizing the Potential for Conflicts and Disputes in Order to Employ Preventative Strategies Rather Than Damage Control or Mediation

III. Managing Conflict and Resolving Disputes Within and Between the Members and Institutions of Local Government

One on One Strategies
Mediated or Facilitated Strategies
Action Agendas

IV. Managing Conflict and Resolving Disputes Within the Community Relating to Public Policy Issues or Actions of Local Government

Informal Meetings
Public Forums
Public Hearings
Mediated / Facilitated Processes

This page last updated on August 29, 2006.

Ohio Township Association 5969 East Livingston Avenue - Suite 110 Columbus, Ohio 43232-2970 Phone: (614) 863-0045 Fax: (614) 863-9751 To contact webmaster e-mail: OTA@OhioTownships.org			Hosted by: Center for Public Management and Regional Affairs at Miami University 2 Harrison Hall Oxford, OH 45056 E-mail: CPMRA@muohio.edu Phone: (513) 529-6959 Fax: (513) 529-6939